Full service for your measuring device – save time, reduce costs and ensure maximum safety.
Your biggest cost isn’t the equipment itself – it’s the time lost due to downtime, rescheduling and discussions about repairs. Our full service takes the pressure off you, not just technically but also in terms of organisation. With our Full Service, many typical coordination and administrative tasks are eliminated – leaving you more time for your core business. Seize the opportunity: secure this exclusive offer now and let your equipment benefit from our all-round, worry-free service – reliable, predictable and efficient.
Request a no-obligation quote for a Full Service package for your equipment now
Downtime, queries regarding quotes and unexpected repairs cost your staff valuable hours – and your business money. Our Full Service offers you a convenient and cost-effective solution for optimally safeguarding your equipment. The Full Service contract is more than just maintenance – it is your personalised service package for consistently reliable measurement technology.
Benefit from a wide range of advantages. Particularly with older equipment that has been in use for many years. Maintenance and servicing requirements increase over time – mainly due to natural wear and tear on components such as sensors, batteries or filters. Even tried-and-tested technology needs regular care.
Are you interested?
Take this opportunity to include your entire equipment portfolio – on favourable terms and with comprehensive cover. We would be happy to provide you with a personalised quote – tailored to your particular needs.
If you have any further questions about our Full Service, our team is, of course, always available to assist you. Please feel free to use our contact form – we will get back to you as soon as possible.
Fill in the enquiry form
Once you have submitted your enquiry, our Full Service team will contact you shortly and put together a personalised Full Service package for your portfolio of devices.
Full Service means less stress and greater availability for you.
Our Full Service takes the pressure off you, not only from a technical perspective but also in terms of organisation. Many of the usual coordination and administrative tasks are eliminated – leaving you with more time to focus on your core business.
Key benefits for you
Predictable costs – full control
Clear monthly payments, full transparency, no surprises. The fixed service fee replaces unpredictable repair costs, and there is no need for quotes or individual orders. Your equipment goes straight into the service. This saves time, reduces downtime and gives your team greater planning certainty. As a result, you reduce costs, streamline processes and free up time for what really matters: your core business.
Maximum time savings
No administrative hassle, fewer reschedulings. You gain planning certainty, reduce the need for rescheduling and ensure maximum efficiency and reliability. This is because your equipment is given priority in our processes and is therefore back in service much more quickly – without long waiting times. For you, this means greater planning certainty, less downtime and maximum availability in day-to-day operations.
Digitisation at no extra cost
Drive digitalisation forward in your business. The Esders Connect measurement package is already included in the Full Service package.
Benefits from digital management:
- Centralised, digital management of all measurement data
- Test reports directly from the construction site
- Live measurement: monitor ongoing tests remotely
- Paperless/audit-proof documentation
This saves time, reduces administrative effort and creates full transparency within your company.
Maintenance, repairs and spare parts included
Your devices are always ready for use. Avoid unexpected bills and downtime, as our service identifies and resolves issues at an early stage (predictive maintenance). All typical spare parts, such as sensors, filters, batteries and circuit boards, are already included in the service. Your devices remain reliable – even with intensive use and over time.
Annual service – all-round cover
Automatically comply with DGUV regulations and ensure your equipment remains fully operational. Maintenance, updates and inspections are included – you don’t have to worry about anything and your equipment is always ready for use. Unless, of course, it’s currently with us for servicing.
Digital bonus features included
A number of additional digital features are also included – with no annual renewal fees or extra costs. These include, amongst others:
Live measurement via Esders Connect → monitor ongoing tests remotely and view progress in real time.
Smart MPP for smart memo → remote control and air flow measurement.
Laser Hunter → emission measurement in accordance with DVGW G 425-2 / G 425-3.
Free return delivery
We will return your device to you free of charge after servicing at our factory in Haseluenne – simple, quick and hassle-free.
Full Service = less hassle, lower costs, less stress.
Instead of wasting time on administrative tasks and discussions about repairs, focus on your core business – we’ll keep your measurement equipment running smoothly.
How it works – 5 steps to your Full Service:
Clarify outstanding issues
Please get in touch with us to clarify any questions you may have. Alternatively, simply refer to our FAQs at the bottom of this page.
Request a quote
We will provide you with a customised quote.The quote includes a price list detailing all the devices that can be included in the full service package.
There is a monthly flat rate per device and its specific configuration. We will also draw up a bespoke Full Service contract with a clear description of services and a minimum term of 12 months.
Start & Onboarding
Nach Vertragsbestätigung erhalten Sie den Vertrag auch unterschrieben von uns zurück, ab dann läuft der Full Service. Außerdem klären wir mit Ihnen die Art der monatlichen Abrechnung (SEPA-Einzugsverfahren oder monatliche Überweisung).
Laufender Service
Wir kümmern uns um Ihre Messtechnik:
- Geplante Kalibrier- und Wartungsintervalle mit gewohntem Erinnerungsservice.
- Priorisierter Service und Reparaturen, auch ohne Terminabsprache.
- Full Service gilt auch im mobilen Service, exkl. Anfahrtskosten.
Abrechnung & Verlängerung
Keine separaten Rechnungen mehr. Service- und Reparaturleistungen sind inbegriffen.
Sie erhalten monatlich eine nachvollziehbare Rechnung der vereinbarten Pauschalen mit detaillierter Geräteübersicht.
Ihr Vertrag verlängert sich automatisch um weitere 12 Monate, wenn Sie nichts anderes veranlassen.
Download the Full Service sample contract now
Would you like to know what our full-service contract looks like in detail? You’ll find all the contract details in our sample contract.
Download the sample contract here and see the benefits for yourself!
Simply enter your company name and email address and download the contract.
FAQs about Full Service
For which devices is the Full Service available?
• TONI • OLLI • OLLI Tracer Gas • OLLI H2 • GOLIATH • SIGI EX • Mobile Gas Flares S & M • LeckOmiO • VibraGAS • Drucktest 2000 • DruckTest GaWa • Cable HUNTER • Laser HUNTER • HUNTER • HUNTER H2 • HUNTER Trace Gas • GasTest delta 2006 • Pressure Sensor 10 bar ext. Delta 2006 • Pressure Sensor 25 bar external • GasTest delta3 • DruckTest GT • DruckTest memo • DT GaWa • DT memo • DruckLogger 4 • GasTest delta3 handheld sensor • smart memo • EDS2 automatic drain • EDS2-P 1 bar • EDS2-PR 1 bar • EDS2-P 1.6 bar • EDS2-P 10 bar • EDS2-P 15 bar • EDS2-P 25 bar • EDS2-P 30 bar • EDS2-P 50 bar • EDS2-P 100 bar • EDS2-P 300 bar • EDS2-P 500 bar • EDS2-P 1000 bar • EDS2-T contact probe • EDS2-T ground spike 1 m • EDS2-V flow meter 1–42 l/min 5% • EDS2-V flow meter 4–160 l/min 5% • Temperature sensor contact probe • Temperature sensor ground spike with cable • Temperature sensor ground spike • EDS2 level probe • Test head Heinz • Test head HANS • Thermal printer •
“My devices are new – do I really need the Full Service?”
Yes – Full Service is a sensible investment, particularly for new and fully functional equipment. After all, the better a device is maintained from the very beginning, the longer it will remain reliable in use. Full Service provides preventive protection against unexpected breakdowns, repair costs and administrative hassle. Even though our devices are designed for maximum durability, spare parts are subject to natural wear and tear – regardless of the device’s age. With the integrated extended warranty and comprehensive support, you’re on the safe side in the long term – with minimal effort and maximum planning security. This ensures your technology remains operational at all times – and your investment is protected for the long term.
“I only want to have repairs done when necessary – I don’t want to be paying all the time.”
One-off repairs may seem cheaper in the short term, but they are usually difficult to plan for – both technically and financially. The Full Service offers you fixed monthly costs and full control over your budget, whilst also saving you the hassle of internal coordination, placing orders and waiting times.
“Our equipment has been running smoothly for years – why go to all that extra effort?”
Older devices, in particular, are at significantly higher risk of breakdowns. Although the devices are robust, wear-and-tear parts such as sensors, filters and batteries need to be replaced over time. The Full Service offers you insurance that is best taken out whilst the devices are still working perfectly.
“The Full Service is only worth it if you have a lot of devices, isn’t it?”
The Full Service package is also beneficial in the case of single devices, as many are legally required to undergo annual maintenance. The failure of a single device can disrupt the entire operation, as no replacement device is available. By prioritising Full Service devices during maintenance and reducing internal administrative workload, you will have your device back more quickly and downtime will be significantly reduced.
“What if I want to cancel the Full Service contract?”
The Full Service contract has a minimum term of 12 months, but can be terminated with three months’ notice before the end of the term. This means you can cancel the contract in good time if you wish.
“The Full Service is too expensive – I’d rather save my money and get repairs done if anything goes wrong.”
Unplanned repairs are usually significantly more expensive than the service fee included in a Full Service contract. Thanks to these fixed costs, you can plan and control your expenditure at all times. The Full Service actively prevents damage rather than simply repairing it, thereby saving you not only the cost of repairs but also any costs that might arise within your business as a result of equipment failure.
“We prefer to carry out the maintenance on the equipment ourselves.”
Annual maintenance of the devices is required by law under the DGUV and may only be carried out by certified personnel. The Full Service guarantees maintenance, documentation and software updates that comply with legal requirements. With Esders’ Full Service, you are legally covered, with verified documentation and official manufacturer’s certificates.
“What does the extended warranty in the Full Service package cover?”
Even older devices that are no longer covered by the standard warranty benefit from the annual service included in our Full Service package – and thus from ongoing maintenance and servicing throughout the entire contract period. This helps extend the lifespan of your device and ensures consistently accurate measurement results and reliable operation.
“Are the measurement packages also included in the Full Service?”
Yes, the measurement packages, which would normally need to be reordered when used up, are already included in the Full Service package, and you will receive all measurement data free of charge, conveniently and digitally via our Esders Connect customer portal. This means you can access your measurement data anytime, anywhere.