Privacy policy:
1. Introduction
The protection of your privacy and the protection of your personal data are very important to us. Therefore we would like to inform you in the following about scope, purpose, legal basis, storage period and your rights concerning our processing procedures of your personal data. In addition, we will provide you with contact information to which you can turn
2. Person responsible for data processing
Esders GmbH
Hammer-Tannen-Str. 26-30
D-49740 Haselünne
Phone: +49 5961/9565-0
Email: info@esders.de
Represented by: Bernhard Esders, Martin Esders, Stefan Esders
3. Data protection officer of the responsible party
Tobias Oortman
Esders GmbH
Hammer-Tannen-Str. 26-30
D-49740 Haselünne
Phone: +49 5961/9565-2267
Email: datenschutz@esders.de
4. Processing operations
4.1 When accessing our website through so-called server log files
Scope
When you access our website, the following personal data is sent to our server by your web browser and stored in so-called server log files:
- Your IP address
- Date and time of your visit
- Name and URL of the file you requested
- Notification of successful retrieval
- Referrer URL (previously visited website)
- Amount of data transferred to you
- The web browser and version you are using
- Operating system of your device
- Name of your provider
Purpose
Your personal data will be processed by us for the following purposes:
- Ensuring a smooth availability of our website
- Ensuring the correct display of our website
Legal basis
Due to the following legal basis the processing of your personal data takes place by us:
- Article 6 paragraph 1 letter f DSGVO – Due to our legitimate interest
Our legitimate interest follows from the purposes listed above.
Storage period
Server logfiles are stored for a few days for the purposes listed above and then deleted. Data, the further storage of which is necessary for evidence purposes, is excluded from deletion until the respective incident has been finally clarified.
Your rights
You have a right to information, correction, deletion and transferability of your personal data and a right to object to or restrict our data processing. Should you wish to make use of your rights, you can inform us of this at any time (e.g. via email: datenschutz@esders.de). In addition, you have the right to appeal to the responsible supervisory authority.
4.2 When you visit our website through so-called cookies
Scope
When you visit our website, so-called cookies are stored on the devices you use (PC, notebook, tablet, smartphone, etc.). These are small text files with the help of which we can recognize your web browser when it is accessed again or during your visit to our website. We therefore process the following information among other things:
- Areas visited by you on our website
- Frequency and duration of visits
Purpose
Your personal data will be processed by us for the following purpose:
- Ensuring the correct display of our website
- Optimisation of user-friendliness
- Evaluation of the use and reach of our website
Legal basis
Due to the following legal basis the processing of your personal data takes place by us:
- Article 6 paragraph 1 letter f DSGVO – Due to our legitimate interest
Our legitimate interest follows from the purposes listed above.
Storage period
Two types of cookies are used: temporary and persistent cookies.
Transitional cookies (so called temporary or „session“- cookies) are automatically deleted after leaving our website and closing your web browser.
Durable cookies (so called permanent or persistent cookies) are also stored after you leave our website and exit your web browser for a pre-defined period of time.
However, since all cookies are stored on your end device, you also have the option of a manual deletion or by setting your web browser to prevent the storage of cookies in general or with exceptions. A deletion of cookies can, however, lead to limited usability of our website
Your rights
You have a right to information, correction, deletion and transferability of your personal data and a right to object to or restrict our data processing. Should you wish to make use of your rights, you can inform us at any time. (e.g. via email: datenschutz@esders.de). In addition, you have the right to appeal to the responsible supervisory authority.
4.3 When using our website by the software Matomo (formerly Piwik)
Scope
When you access our website, the software Matomo (formerly Piwik) installed on our server stores cookies on the devices you use (PC, notebook, tablet, smartphone, etc.). These are small text files with the help of which the Matomo software used by us recognises your web browser when you access our website again or during your visit. As a result, this software can process the following personal data from you:
- Your IP address (anonymized)
- Date and time of your visit
- Referrer URL (previously visited website)
- The subpages of our website that you have visited
- The external links you clicked on
- The webbrowser you used and the version
- Operating system of your end-device
- Country of origin
- Length of stay on our website
- Number of visits
Purpose
Your personal data will be processed by us for the following purpose:
- Optimisation of user-friendliness of our website
- Evaluation of the use and reach of our website
Legal basis
Due to the following legal basis the processing of your personal data takes place by us:
- Article 6 paragraph 1 letter f DSGVO – Due to our legitimate interest
Our legitimate interest follows from the purposes listed above.
Storage period
Your personal data processed by the Matomo (formerly Piwik) software will be deleted as soon as they are no longer required for the above purposes. Furthermore, your IP address will only be processed anonymously.
The automatic deletion of cookies created by us on your terminal device takes place either after leaving our website and closing your web browser (temporary cookies) or after a predefined time (permanent cookies). However, the storage period of the cookies created by us on your end device is also directly under your control. This means that you can either delete the storage period manually or determine it by setting your web browser accordingly.
Your rights
You have a right to information, correction, deletion and transferability of your personal data and a right to object to or restrict our data processing. Should you wish to make use of your rights, you can inform us at any time. (e.g. via email: datenschutz@esders.de). In addition, you have the right to appeal to the responsible supervisory authority.
4.4 When contacting us (by email, telephone, letter)
Scope
On our website we offer you various ways to contact us. If you contact us via one of these options, you will provide us with the following personal data:
- Your contact information (Address/Phone number/Email address)
- Your concern
- Further data, as a result of you contacting us
Purpose
Your personal data will be processed by us for the following purpose:
- Processing/clarification of your request
Legal basis
Due to the following legal basis the processing of your personal data takes place by us:
- Article 6 paragraph 1 letter f DSGVO – Due to our legitimate interest
- Article 6 paragraph 1 letter b DSGVO – Due to (pre)contractual obligations
Our legitimate interest arises from the need for us to process/clarify your request and, if necessary, to be able to contact you again.
(Pre)contractual obligations result from the circumstance that a contractual relationship can possibly come about through your contacting or that a contractual relationship already exists.
Storage period
Your personal data will be stored until your request is resolved or the storage of your personal data is no longer necessary (for example due to legal obligations).
Your rights
You have a right to information, correction, deletion and transferability of your personal data and a right to object to or restrict our data processing. Should you wish to make use of your rights, you can inform us at any time. (e.g. via email: datenschutz@esders.de). In addition, you have the right to appeal to the responsible supervisory authority.
4.5 When subscribing/unsubscribing & using our newsletter
Scope
We offer you the possibility to register voluntarily on our website for a free newsletter or to unsubscribe and we process the following personal data from you in doing so:
- Your email address
- Date and time of subscribing/unsubscribing
- IP address
- Action type (subscribe/unsubscribe)
In addition, we analyse the success and reach of our newsletters (campaigns). For example, after your registration we evaluate whether you open a newsletter or how you proceed with the newsletter.
Your personal data will only be processed with your explicit consent. This means that you will receive a confirmation email after entering your e-mail address. The delivery of our newsletter will only take place after an explicit confirmation by clicking on a link in the confirmation email (so called “double opt-in” procedure).
Purpose
Your personal data will be processed by us for the following purpose:
- Ensuring deliverability (upon registration)
- Ensuring the future prevention of deliveries (in case of deregistration)
- Ensuring system security and stability
- Documentation of the consent of the delivery of our newsletter (when subscribing)
- Documentation of the revocation of consent (in case of unsubscribing)
- Evaluation of the success and reach of our newsletter (campaigns)
Legal basis
Due to the following legal basis the processing of your personal data takes place by us:
- Article 6 paragraph 1 letter a DSGVO – Due to your consent
- Article 6 paragraph 1 letter f DSGVO – Due to our legitimate interest
Our legitimate interest results from the documentation purposes listed above.
Storage period
Your personal data will be deleted as soon as they are no longer required for the above-mentioned purposes. The other personal data stored by you within the scope of a nonconfirmed registration will generally be deleted after 6 months.
Your rights
After granting your consent to receive our newsletter, you can revoke it at any time (unsubscribe). You will find a link to cancel the newsletter at the end of each newsletter. Of course, you can also notify us of your cancellation using any other means of communication available (e.g. by email: datenschutz@esders.de)
You have a right to information, correction, deletion and transferability of your personal data and a right to object to or restrict our data processing. Should you wish to make use of your rights, you can inform us at any time. (e.g. via email: datenschutz@esders.de). In addition, you have the right to appeal to the responsible supervisory authority.
4.6 When applying for our vacancies
Scope
With the help of the candidate management software from our external service provider HRworks GmbH (https://www.hrworks.de), we publish job offers on our website.
You can apply to us directly online in the job portal.
In addition, it is also possible to apply by letter or e-mail.
Every application (online in the job portal, by letter or by e-mail) that we receive is stored in the HRworks applicant management software and processed by us there.
Your personal data transmitted in connection with your application will be stored on a server of HRworks within the European Union and encrypted during transmission.
However, the responsible party within the meaning of Art. 4 No. 7 DSGVO is Esders GmbH because you are applying to us.
HRworks GmbH is a so-called application processor for us in accordance with Article 28 of the DSGVO.
We have concluded a corresponding application processing contract with HRworks GmbH in order to be able to guarantee the security of your personal data.
Should your application be rejected by our recruitment process, we also offer you the option of storing your personal data in a so-called “applicant pool”. This enables us to return to your application in case of new job offers and employee searches.
Purpose
Your personal data will be processed by us for the following purpose:
- Selection of suitable applicants for positions to be filled by us
- Establishment and maintenance of a database of potentially suitable applicants for positions to be filled in the future (so-called “applicant pool”)
Legal basis
Due to the following legal basis the processing of your personal data takes place by us:
- Article 6 paragraph 1 letter a DSGVO – Due to your consent
- Article 6 paragraph 1 letter b DSGVO – Due to (pre)contractual obligations
- Article 6 paragraph 1 letter f DSGVO – Due to our legitimate interest
(Pre)contractual obligations result from the fact that an employment relationship can be established after a successful application process.
Our legitimate interest results from the necessity that we can prove that the respective selection procedure has been carried out in accordance with the German Gleichbehandlungsgesetz (Equal Treatment Act).
In addition, by giving your voluntary consent you can determine that your personal data will remain in our so-called “applicant pool” after unsuccessful selection procedures.
Storage period
Your personal data will be deleted 6 months after reaching the above mentioned purposes or by your withdrawal of your application. The period of 6 months results from our legitimate interest in being able to prove the legally compliant execution of the selection procedure in accordance with the German Gleichbehandlungsgesetz (Equal Treatment Act).
Your rights
You can withdraw your application at any time and you are not obliged to remain in our “applicant pool” after unsuccessful application. In addition, after your consent to remain in our “applicant pool”, you have the possibility to revoke your consent at any time (e.g. by email: datenschutz@esders.de).
You have a right to information, correction, deletion and transferability of your personal data and a right to object to or restrict our data processing. Should you wish to make use of your rights, you can inform us at any time. (e.g. via email: datenschutz@esders.de). In addition, you have the right to appeal to the responsible supervisory authority.
4.7 By accessing our online presence in social networks
When you call up our online presence in social networks, your personal data is also processed by the respective provider. Please note that the exact scope, purpose, legal basis, storage period and your rights with regard to these processing operations of your personal data must also be taken from the details of the respective provider.
- Facebook (https://de-de.facebook.com/about/privacy/)
- Instagram (https://privacycenter.instagram.com/policy)
- LinkedIn (https://de.linkedin.com/legal/privacy-policy?)
- XING (https://privacy.xing.com/de/datenschutzerklaerung)
- Youtube (https://policies.google.com/privacy?hl=de)
4.8 Through integration of third party services
Due to the integration of third-party services on our website, your personal data may be processed by the respective provider. Please note that you will then have to take the scope, purpose, legal basis, storage period and your rights regarding these processing operations of your personal data from the information of the respective provider.
- Youtube (https://policies.google.com/privacy?hl=en)
- Google Maps (https://policies.google.com/privacy?hl=en)
4.9 Through the use of Esders IR / Esders LIVE
Scope
Esders-IR is a so-called “app” for transferring measurement data from Esders devices to an Android device. The subsequent transfer of the measurement data from the Android device to other devices (such as PCs etc.) can be done via email, various online storage services or with the help of Esders LIVE. Data forwarding via e-mail or online storage services can be selected directly in the app, but is not part of the app and must then be performed via the external program used in each case. Esders LIVE, on the other hand, is a paid online service that is integrated into the Esders IR App after activation. An Esders account is required to use Esders LIVE, which is specially designed for storing and processing measurement data from Esders devices. The transmission between Esders IR App and Esders LIVE is encrypted over the Internet and will not be passed on to third parties by us. For support purposes, however, our technicians can access your measurement data if required. Our servers, on which the measurement data is stored, are all located in Germany. In the Esders-IR App, the measurement data can then be downloaded again and documentation can be retrieved from the server. Esders LIVE sends a file to the Android device. This file depends on the type of documentation or report selected and contains free fields, checkboxes, etc. that can be user-defined. The collected data is sent back to the server and the finished test report can be downloaded. A printout from the Android device is also possible via a suitable Bluetooth printer.
Through the described use of our Esders IR App and through the use of Esders LIVE, the following personal data will be processed by us:
- IP address of your android end-device
- Person-related measurement data such as “inspector”
- User name (only Esders LIVE)
- Email address (only Esders LIVE)
Purpose
Your personal data will be processed by us for the following purpose:
- Ensuring the smooth technical implementation of our service
Legal basis
Due to the following legal basis the processing of your personal data takes place by us:
- Article 6 paragraph 1 letter f DSGVO – Due to our legitimate interest
Our legitimate interest follows from the above listed purpose of the technical implementation of our service.
Storage period
Individual data records are not deleted immediately when they are deleted, but are labeled as deleted. This is technically necessary to enable offline operation with synchronization. When the user account is deleted, it is actually deleted and not just labeled as deleted.
Your rights
You have a right to information, correction, deletion and transferability of your personal data and a right to object to or restrict our data processing. Should you wish to make use of your rights, you can inform us at any time. (e.g. via email: datenschutz@esders.de). In addition, you have the right to appeal to the responsible supervisory authority.
4.10 Through the use of Esders Pi-Note App / PC-Software
Scope
Esders Pi-Note is a so-called “app” for reading and extending measurement data from Esders devices. Esders PiNote consists of the Esders PiNote app, which is available free of charge in the Google Play Store, and the Esders PiNote PC software, which is subject to a charge. The Esders PiNote app is used to read out and expand measurement data from the Esders devices. With the Esders PiNote PC software, on the other hand, this measurement data can then be transferred from the Esders PiNote app to a PC.
The measurement data is continuously sent via a Bluetooth connection from the Esders device to the Android device and can be added to with GPS data of the route, photos, remarks, etc.. The route and the positions of data recordings and the exceeding of alarm thresholds are thus marked on a map on the Android device. In order to perform its functions, the app needs access to the following functions: Location (GPS), Bluetooth module, local memory. Both the use of the camera and the further processing of the data, e.g. sending by email or storage in an online memory, are offered as external functions, but they are not part of the app. Through the described use of the app the following personal data will be processed by us:
- Location data
- Person-related measurement data such as “inspector”
Purpose
Your personal data will be processed by us for the following purpose:
- Ensuring the smooth technical implementation of our service
Legal basis
Due to the following legal basis the processing of your personal data takes place by us:
- Article 6 paragraph 1 letter f DSGVO – Due to our legitimate interest
Our legitimate interest follows from the above listed purpose of the technical implementation of our service.
Storage period
When the app is deleted, the data is deleted from the local memory.
Your rights
You have a right to information, correction, deletion and transferability of your personal data and a right to object to or restrict our data processing. Should you wish to make use of your rights, you can inform us at any time. (e.g. via email: datenschutz@esders.de). In addition, you have the right to appeal to the responsible supervisory authority.
4.11 Through the use of Esders Pi NOTE Mobile Client / Analysis Client
Scope
Esders Pi NOTE is a GIS software and enables the recording, documentation & analysis of work for the inspection of buried gas pipelines. Esders Pi NOTE consists of a mobile client, which is used on site during the pipe network inspection, and an analysis client, which is used for the consolidation and processing of all data in the office.
The mobile client is installed on a toughpad or notebook and connected via Bluetooth to a suitable measuring device on site. This measuring device is then used to suck in and measure any escaping gases on the surface. An external GPS receiver for position determination can also be connected to the mobile client via Bluetooth. The route and positions of data recordings and alarm threshold crossings are recorded via GPS and marked on a map in Esders Pi NOTE. The map is based on the gas supply network, which is imported into the software beforehand.
The Analysis Client offers the additional functions of merging, processing, filtering and visualising all measurement data from several mobile clients. The installation takes place centrally on a server.
By using the Esders Pi NOTE Mobile Client & Analysis Client as described above, the following personal data will be processed by us:
Personal measurement data such as “inspector”, “location”, “date” etc.
Purpose
Your personal data will be processed by us for the following purpose:
- Ensuring the smooth technical implementation of our service
Legal basis
Due to the following legal basis the processing of your personal data takes place by us:
- Article 6 paragraph 1 letter f DSGVO – Due to our legitimate interest
Our legitimate interest follows from the above listed purpose of the technical implementation of our service.
Storage Period
Uninstalling the Esders Pi NOTE Mobile Client will delete the data from the local Windows PC.
Uninstalling the Esders Pi NOTE Analysis Client deletes the data from the server.
Your rights
You have a right to information, correction, deletion and transferability of your personal data and a right to object to or restrict our data processing. Should you wish to make use of your rights, you can inform us at any time. (e.g. via email: datenschutz@esders.de). In addition, you have the right to appeal to the responsible supervisory authority.
4.12 Through the use of Esders Connect
Scope
Esders Connect consists of the Esders Online Portal and the Esders Connect App.
The “Esders Connect Online Portal” can be accessed with any Internet-capable end device via one of the common browsers. It is a central and digital place for managing measurement data, measuring devices and orders (device, service & repair orders). In addition, device settings can be stored and changes made to reports, as well as product-specific documents (certificates, operating manuals, etc.) can be viewed & downloaded in the “Esders Connect Online Portal”. Registration as a user is required.
The “Esders Connect App” is the central link between the measuring devices and the “Esders Connect Online Portal”. The “Esders Connect App” is available in the Google Playstore for Android devices and in the Apple App Store for iOS devices. In addition, there is the “Esders Connect PC” software for use with a Windows phone or Windows PC. With the “Esders Connect App”, measurement data from supported devices can be uploaded to the “Esders Connect Online Portal” and reports can be sent to email addresses. In addition, updates & device settings can be downloaded to the supported devices via the “Esders Connect App”.
“Esders Connect” is hosted on our servers in Germany. Data is not passed on to third parties. Only data that is required to achieve the business objectives will be processed.
By using “Esders Connect” as described, the following personal data of you will be processed by us:
- Your terminal device data (IP address etc.)
- Your measurement data (test name, measurement location, date etc.)
- Your user & contact data (name, e-mail address etc.)
Purpose
Your personal data will be processed by us for the following purpose:
- Correct documentation of measurements and orders as well as administration of the devices.
- Ensuring the smooth technical implementation of our service
Legal basis
We process your personal data on the following legal basis:
- Article 6(1)(b) DSGVO – Due to (pre)contractual obligations.
Article 6(1)(f) DSGVO – On the basis of our legitimate interest.
(Pre)contractual obligations arise from the fact that offers can be requested and orders placed via “Esders Connect”.
Our legitimate interest follows from ensuring the smooth technical implementation of our service.
Storage period
Individual data records are not deleted immediately when they are deleted, but are labeled as deleted. This is technically necessary to enable offline operation with synchronization. When the user account is deleted, it is actually deleted and not just labeled as deleted.
Your rights
You have a right to information, correction, deletion and transferability of your personal data and a right to object to or restrict our data processing. Should you wish to make use of your rights, you can inform us at any time. (e.g. via email: datenschutz@esders.de). In addition, you have the right to appeal to the responsible supervisory authority.
4.13 By using our website through the software Mautic
Scope
This website uses the open source software Mautic for marketing automation. Marketing automation means that marketing measures are software-supported to be optimally aligned with the respective interests of each individual user. This is done by recording and analysing anonymous website visits and converting them into identified contacts with the help of input fields. Both anonymous and identified contacts can be divided into groups and assigned to different individualised marketing campaigns. These marketing campaigns are then used to provide the contacts with further information and promotional materials relevant to them.
Mautic is hosted on our servers in Germany. Data is not passed on to third parties. Only data that is required to achieve the business objectives is processed.
Through the described use of Mautic, the following personal data will be processed by us:
- Your terminal data (IP address, web browser used, operating system, etc.)
- Your activity data on the website (date, time & number of page views, length of stay, click path, downloads etc.)
- Your user & contact data (name, email address etc.)
- Your behavioural data for newsletters and email campaigns (opens, clicks on links etc.)
Purpose
Your personal data will be processed by us for the following purpose:
- Optimisation of marketing measures through individualisation
- Evaluation of the reach and success of the marketing measures
Legal basis
We process your personal data on the following legal basis:
- Article 6(1)(f) DSGVO – Based on our legitimate interest.
Our legitimate interest follows from ensuring the cost-effectiveness of our marketing measures.
Storage period
Your personal data processed by the Mautic software will be deleted as soon as they are no longer required to achieve the above-mentioned purposes.
The automatic deletion of the cookies created by us on your terminal device takes place either after you leave our website and close your web browser (temporary cookies) or after a predefined time (permanent cookies). However, the storage period of the cookies created by us on your terminal device is also directly under your control. This means that you can determine the storage period either by deleting them manually or by setting your web browser accordingly.
Your rights
You have a right to information, correction, deletion and transferability of your personal data and a right to object to or restrict our data processing. Should you wish to make use of your rights, you can inform us at any time. (e.g. via email: datenschutz@esders.de). In addition, you have the right to appeal to the responsible supervisory authority.