Full Service for your measuring device
Save time, reduce costs and ensure maximum safety.
Your biggest cost isn’t the equipment itself – it’s the time lost due to downtime, rescheduling, and discussions about repairs. We understand our clients’ day-to-day work, which is why we take the pressure off with our Full Service. That leaves you with more time for your core business!
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Annual Service: Automated, legally compliant maintenance and inspections without downtime
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Repair: Complete coverage of all typical replacement parts, batteries, and sensors - no unexpected bills
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Priority Processing: Priority service at the factory - your equipment will be back in operation much faster
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Take Advantage of the Esders Connect Expansion: You'll Get More Benefits Than Anyone Else – Includes a digital measurement package, live measurement, and additional features with no annual surcharges
Download the Full Service Sample Contract Now
Would you like to know the details of our Full Service contract?
Download the sample contract here and see all the details!
Simply fill in a few fields and download the contract.
Request a full service quote for your equipment inventory now — with no obligation
Downtime, inquiries about cost estimates, and unexpected repairs cost your employees valuable hours – and your company hard-earned money. Our Full Service offers you a convenient and cost-effective solution for optimally protecting your equipment.
The Full Service contract is more than just maintenance: it’s your personalized peace-of-mind package for consistently reliable measurement technology. Whether it’s natural wear and tear on components such as sensors, batteries, or filters: Even proven technology needs regular care.
Are you interested?
Review your device inventory and get reliability, comprehensive protection, and predictability at competitive rates.
We’d be happy to provide you with a customized quote tailored to your specific device inventory.
Your Benefits in Detail
Predictable costs - full control
Maximum time savings
Digitisation at no extra cost
Maintenance, repairs and spare parts included
Annual service –
all-round cover
Digital bonus features included
Free return delivery
FAQs about Full Service
"For which devices is the Full Service available?"
• TONI • OLLI • OLLI Tracer Gas • OLLI H2 • GOLIATH • SIGI EX • Mobile Gas Flares S & M • LeckOmiO • VibraGAS • Drucktest 2000 • DruckTest GaWa • Cable HUNTER • Laser HUNTER • HUNTER • HUNTER H2 • HUNTER Trace Gas • GasTest delta 2006 • Pressure Sensor 10 bar ext. Delta 2006 • Pressure Sensor 25 bar external • GasTest delta3 • DruckTest GT • DruckTest memo • DT GaWa • DT memo • DruckLogger 4 • GasTest delta3 handheld sensor • smart memo • EDS2 automatic drain • EDS2-P 1 bar • EDS2-PR 1 bar • EDS2-P 1.6 bar • EDS2-P 10 bar • EDS2-P 15 bar • EDS2-P 25 bar • EDS2-P 30 bar • EDS2-P 50 bar • EDS2-P 100 bar • EDS2-P 300 bar • EDS2-P 500 bar • EDS2-P 1000 bar • EDS2-T contact probe • EDS2-T ground spike 1 m • EDS2-V flow meter 1–42 l/min 5% • EDS2-V flow meter 4–160 l/min 5% • Temperature sensor contact probe • Temperature sensor ground spike with cable • Temperature sensor ground spike • EDS2 level probe • Test head HUGO • Test head HANS/HEINZ • Thermal printer •
"My devices are new – do I really need the Full Service?"
Yes – Full Service is a sensible investment, particularly for new and fully functional equipment. After all, the better a device is maintained from the very beginning, the longer it will remain reliable in use. Full Service provides preventive protection against unexpected breakdowns, repair costs and administrative hassle. Even though our devices are designed for maximum durability, spare parts are subject to natural wear and tear – regardless of the device’s age. With the integrated extended warranty and comprehensive support, you’re on the safe side in the long term – with minimal effort and maximum planning security. This ensures your technology remains operational at all times – and your investment is protected for the long term.
"I only want to have repairs done when necessary – I don’t want to be paying all the time."
One-off repairs may seem cheaper in the short term, but they are usually difficult to plan for – both technically and financially. The Full Service offers you fixed monthly costs and full control over your budget, whilst also saving you the hassle of internal coordination, placing orders and waiting times.
"Our equipment has been running smoothly for years – why go to all that extra effort?"
Older devices, in particular, are at significantly higher risk of breakdowns. Although the devices are robust, wear-and-tear parts such as sensors, filters and batteries need to be replaced over time. The Full Service offers you insurance that is best taken out whilst the devices are still working perfectly.
"The Full Service is only worth it if you have a lot of devices, isn’t it?"
The Full Service package is also beneficial in the case of single devices, as many are legally required to undergo annual maintenance. The failure of a single device can disrupt the entire operation, as no replacement device is available. By prioritising Full Service devices during maintenance and reducing internal administrative workload, you will have your device back more quickly and downtime will be significantly reduced.
"What if I want to cancel the Full Service contract?"
The Full Service contract has a minimum term of 12 months, but can be terminated with three months’ notice before the end of the term. This means you can cancel the contract in good time if you wish.
"The Full Service is too expensive – I’d rather save my money and get repairs done if anything goes wrong."
Unplanned repairs are usually significantly more expensive than the service fee included in a Full Service contract. Thanks to these fixed costs, you can plan and control your expenditure at all times. The Full Service actively prevents damage rather than simply repairing it, thereby saving you not only the cost of repairs but also any costs that might arise within your business as a result of equipment failure.
"We prefer to carry out the maintenance on the equipment ourselves."
Annual maintenance of the devices is required by law under the DGUV and may only be carried out by certified personnel. The Full Service guarantees maintenance, documentation and software updates that comply with legal requirements. With Esders’ Full Service, you are legally covered, with verified documentation and official manufacturer’s certificates.
"What does the extended warranty in the Full Service package cover?"
Even older devices that are no longer covered by the standard warranty benefit from the annual service included in our Full Service package – and thus from ongoing maintenance and servicing throughout the entire contract period. This helps extend the lifespan of your device and ensures consistently accurate measurement results and reliable operation.
"Are the measurement packages also included in the Full Service?"
Yes, the measurement packages, which would normally need to be reordered when used up, are already included in the Full Service package, and you will receive all measurement data free of charge, conveniently and digitally via our Esders Connect customer portal. This means you can access your measurement data anytime, anywhere.
Would you like us to contact you directly and provide you with advice?
If you have any further questions about our Full Service package, our team is always on hand to help. Please feel free to use our contact form – our specialists will get back to you as soon as possible.
Once you have submitted your enquiry, our team will contact you shortly and put together a bespoke Full Service package for your equipment fleet.